Lowongan Kerja Kompas Gramedia

 

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives. Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Saat ini Kompas Gramedia sedang membuka lowongan pekerjaan sebagai

IT Application Support - CITIS

Job Desc

• Responsible for receiving and resolved incidents and service requests from end-users as Layer 1 Support.

• Providing sufficient information on the incident or Service Request received before escalating to Layer 2 Support.

• Responsible for documentation and report incidents and service requests to management

• Create new Knowledge Base as well as evaluate existing Knowledge Base Document

Requirements

• Female

• Bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, Computer accountancy or similar. (Fresh Graduate are welcome)

• Demonstrable experience as an application support engineer in related field.

• Ability to manage document configuration changes and monitor performance.

• Exceptional ability to provide front-end support to internal departments and web-based clients.

Jika anda tertarik dan sesuai dengan kulifikasi dengan lowongan ini, silahkan anda melamar melalui : https://id.linkedin.com/jobs/view/it-application-support-citis-at-kompas-gramedia-3112999268