Lowongan Kerja Sheraton Mustika Yogyakarta Resort & Spa

 

Saat ini Sheraton Mustika Yogyakarta Resort &Spa(Marriott) sedang membuka lowongan pekerjaan sebagai Sales Executive.

Sekilas tentang Sheraton mustika Yogyakarta 

Discover resort-style luxury in Yogyakarta

Treat yourself to an unforgettable vacation in Indonesia at Sheraton Mustika Yogyakarta Resort & Spa. Our luxury hotel places you just 10 minutes from Adisucipto International Airport and offers easy access to attractions including Malioboro, Prambanan Temple, Beringharjo Market, Merapi Mount and Ambarrukmo Plaza shopping center. After a busy day in Yogyakarta, return to our hotel and experience deluxe amenities, such as three resort pools, a modern fitness center, tennis courts, a spa and an on-site kids club. In the evening, savor fine dining at Androwino Bistro or relax with a glass of wine at Suko Wine lounge. With expert assistance by our seasoned professionals, our modern event rooms are perfect for a black-tie gala or corporate meeting in Yogyakarta, Indonesia. Recharge in your Javanese-style hotel accommodations, featuring a gorgeous balcony, tropical garden views and complimentary Wi-Fi. Sheraton Mustika Yogyakarta Resort & Spa welcomes you to a truly effortless stay in Indonesia.(marriott.co.uk)

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). 

Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. 

Enter Marriott Rewards information into appropriate software when taking guest reservations. 

Answer, record, and process all guest calls, requests, questions, or concerns. 

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. 

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. 

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. 

Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. 

Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Jika anda tertarik dengan lowongan pekerjaan ini, silahkan anda melamar melalui https://jobs.marriott.com/marriott/jobs/22098407?lang=en-us